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  1. Cosmetic Packaging Now™
  2. Online Store Order Help

Online Store Order Help

Returns

  • What's your return policy?
  • My items have arrived and I am finding them to be faulty/defective- what is my next course of action?
  • I received my order, but I need to return because they are not exactly what I was looking for. how do I return?
  • I ordered the wrong products and need to return and need to get the intended products. how do I go about this?

General Information

  • What payment methods do you accept?
  • How do I get in contact with cosmetic packaging now?

Shipping & Delivery

  • Do you ship LTL pallet shipments for bulk orders?
  • Can I use my own shipping account?
  • Where can I check the status of my orders and shipments?
  • Can you internationally ship to my country?
  • Where can I ship my order?
  • How much is shipping?
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Sizes & Measurements

  • What are the measurements of this bottle?

Samples

  • Can I order samples online?
  • Do you send samples?

Minimum Order Quantities

  • How many units do I have to order?
  • Do you have a MOQ "minimum order quantity"?

Inventory

  • When will the product I’m looking to purchase be back in stock?
  • How stable is your order replenishment?
  • What cosmetic packaging products do you keep in stock?
  • Is the availability & current inventory of products shown on the website?
  • Where can I purchase cosmetic packaging now products?
Cosmetic Packaging Now™